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Articles on shipping galleries, brand setup, billing, and everything in between. Need a human? Send a message and we aim to reply within one business day.
Brand & domains
Customize your brand
Logo, colors, fonts, and the per-tenant vocabulary that lets you rename Encore features.
Use a custom domain
Serve galleries from your studio's own URL. Professional plan and up.
Sub-studios
A second studio name with its own address and its own roll IDs, on the same login, plan and storage.
Galleries & delivery
Sharing galleries with clients
Email send, password gates, expiry, and how to preview what the client will see.
Watermark options
Build a reusable watermark library. Text or image, your position and opacity, applied per gallery.
Live mode (Pit Pass)
Stream new uploads to clients in real time. Concert and event use case.
The Encore Reel · vertical highlight MP4
One-tap 9:16 highlight reel from any gallery. Star up to 30 photos to pick the cut.
One Year Ago Tonight
Automatic client reactivation. One keeper from the night, twelve months later.
Search a gallery
Every frame described once, so you - and your clients - can find a photo by what is in it.
Vendor galleries
Send the florist the flowers and the caterer the food, without handing either of them the whole wedding.
Collect links
One link for the people shooting for you. They pick the game and upload; you approve each shooter once.
Add a film to a gallery
Finished video delivered in the same gallery as the stills, behind the same lock.
Comments and re-edit requests
How clients talk back inside the gallery: a note on a frame, or a request to fix one, and where each lands.
Analytics and clients
What each gallery's numbers mean, the studio-wide view, and the client list that builds itself.
Notify clients when a gallery goes live
Visitors can ask their browser to tell them when the gallery goes live and when it comes back for the anniversary. Opt-in only, nothing to install.
Plans & billing
Plan tiers explained
Free, Studio, Professional, Studio Plus. What each unlocks and when to upgrade.
Refer a photographer
Your referral link, what counts as a referral, and the credit you earn: 10% off three months of your plan per paying studio, stacking.
Cancel or downgrade your plan
What happens to your galleries when you stop paying.
Account & security
Verify your email address
Why verification is required, and how to get the link if you missed it.
Two-factor authentication
Add a 6-digit code from an authenticator app to every sign-in.
Connect a Google account
Sign in with email + password or Google. Both unlock the same account.
API access
Bearer-token authenticated /api/v1/* endpoints for scripts and integrations.
Outbound webhooks
Signed HTTPS notifications for gallery publishes, favorites, downloads, and more - with retries and a delivery log.
Proving a gallery's history
How the audit chain works, what a verified log does and does not prove, and how to hand evidence to someone who has no reason to trust you.